Frequently Asked Questions
Find answers to common questions about our puppies, adoption process, and what to expect when bringing home your new furry friend.
Your questions, answered
Have questions about adopting a puppy from Puppy Dog Nursery? Here are the ones we hear most. If yours isn’t here, just ask. Our team is happy to help.
Where do your puppies come from?
We partner with breeders we’ve chosen for health, temperament and responsible care. Our founder, Sheila, has toured hundreds of kennels to find them. Learn more on our Ethics & Sourcing page, or meet some of them on our Breeders page.
What comes with my puppy?
Every puppy from Puppy Dog Nursery comes with:
- Registration & pedigree
- Health guarantee
- Puppy classes
- On-site vet visits
- Microchip registration
- Vaccines & deworming
- Potty & crate training started
- Starter pack with food and supplies
- Lifelong support from our team
What is your training program?
Our puppies go through our development program before they go home: litter pan potty training, crate training, gentle handling, and 200+ positive interactions with people. It gives them a wonderful head start in their new homes.
Can I visit before adopting?
Absolutely! We’d love to meet you. If you’re thinking about adopting, book a puppy matching appointment and our team will spend one-on-one time helping you find the right puppy.
Can I just stop in to play?
Yes! Walk-ins are always welcome. Playtime is with one puppy and is first come, first served, so no appointment is needed. Come say hi during our Visiting Hours.
Not sure which breed is right for you?
Take our quick puppy match quiz. It suggests puppies here now that fit your home and lifestyle. Or ask our team; matching puppies with families is what we love most.
Are payment options available?
Yes. Flexible payment options are available through trusted third-party providers. See our payment options page or ask our team for details.
Which breeds can I meet?
The breeds you can meet change as new puppies arrive. Visit our Meet Our Puppies page to see who’s here to meet, or contact us to ask about a specific breed.
What happens after I bring my puppy home?
We’re here for the life of your puppy. Call us any time with questions about training, food, health or anything else. Our support doesn’t end when you leave the nursery.
What are your Visiting Hours?
Mon–Thu: 12:00 PM – 8:00 PM
Fri–Sat: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 7:00 PM
Still Have Questions?
Can't find what you're looking for? Our friendly team is here to help!
Ready to Find Your Perfect Puppy?
Come meet our puppies and find your new best friend!